Sumo Logic and IBM Expand Collaboration to Accelerate Hybrid Cloud Adoption with Marketplace Availability and Red Hat OpenShift Operator Integration

REDWOOD CITY, Calif and ARMONK, N.Y. – Sept. 8, 2021 – Sumo Logic (Nasdaq: SUMO), the pioneer in continuous intelligence, and IBM today announced the availability of Sumo Logic’s Continuous Intelligence Platform™ on Red Hat Marketplace, the open cloud marketplace for enterprise customers that offers a simpler way to buy and deploy certified container-based software. Sumo Logic will offer its cloud-native security and observability solutions for companies running on the Red Hat OpenShift platform, helping them to deploy faster and achieve insights into their cloud and hybrid infrastructures, applications, and services.

Ramin Sayar, President and CEO at Sumo Logic said: “Companies want to streamline the procurement, deployment, and management of their container applications. Sumo’s Logic’s Continuous Intelligence Platform allows them to get all their data into one place for observability, security, and business intelligence and to reduce administrative labor. We are excited about our collaboration with IBM to offer our Continuous Intelligence Platform with Red Hat OpenShift on Red Hat Marketplace, making it easier for customers to take advantage of our DevSecOps platform as they modernize and or migrate their applications across hybrid cloud environments.”

Sumo Logic achieved Red Hat OpenShift Operator Certification status based on the support of the Continuous Intelligence Platform’s cloud-native and hybrid cloud environments, and compatibility with Red Hat OpenShift. As part of the certification, Sumo Logic will extend the company’s existing Kubernetes collection agents to Red Hat’s OpenShift Operator model, designed to make it easier to deploy and manage data from customers’ OpenShift Kubernetes clusters. An IDC study[1] sponsored by Red Hat revealed that partners can achieve an average of 49% higher revenue for software products that have been certified by Red Hat, as customers increasingly either require or prefer certified solutions.

“As an industry leader, we are constantly evolving our digital presence to enhance the customer and employee experience,” said Rajesh Gajula, Director IT Devops and Cloud Engineering, for Tailored Brands, Inc. “Our OpenShift-backed architecture has accelerated our cloud migration efforts and enables a new operating model for our technology platform. Connecting Sumo Logic’s Continuous Intelligence Platform with our clusters in Red Hat OpenShift has enabled us to drive greater operational visibility and application reliability as part of our digital transformation.”

For companies building cloud-native infrastructure and applications, Red Hat Marketplace is an essential destination for unlocking the value of cloud investments, designed to minimize the barriers facing global organizations as they accelerate innovation.

Bob Lord, Senior Vice President, Worldwide Ecosystems at IBM said: “Red Hat Marketplace is a one stop shop for enterprises to seamlessly deploy and manage software across hybrid cloud environments, spanning multiple clouds and on-premises. Sumo Logic’s certification for Red Hat OpenShift, along with their availability on Red Hat Marketplace, can help deliver innovation and value for clients via containerized workloads and the simplified deployment and management of data. We’re pleased to welcome them to the Marketplace.”

“We believe Red Hat Marketplace is an essential destination to unlock the value of cloud investments,” said Lars Herrmann, vice president, Partner Ecosystems, Product & Technologies, Red Hat. “Our goal with the marketplace, is to make it faster and easier for companies to implement the tools and technologies that can help them succeed in this hybrid multicloud world. We’ve simplified the steps to find and purchase tools like Sumo Logic’s Continuous Intelligence Platform that are tested for, certified by and supported on Red Hat OpenShift, and we’ve removed operational barriers to deploying and managing these technologies on Kubernetes-native infrastructure.”

Sumo Logic’s Continuous Intelligence Platform™ helps companies make data-driven decisions and reduces the time to investigate security and operational issues. Its cloud-native SIEM, real-time security analytics and compliance functions are designed to help organizations automate the collection, ingestion and analysis of application, infrastructure, security and Internet of Things data to derive actionable insights for security teams within seconds. Similarly, Sumo Logic’s observability and software development intelligence integrations make application development teams more productive and responsive to business challenges.

IBM and Mercedes develop “Stolen Vehicle Help” for Mercedes me service

EHNINGEN, Germany and ARMONK, N.Y., Sept. 2, 2021 — IBM and Mercedes announced the successful development of “Urban Guard – Stolen Vehicle Help,” a recently launched service in the Mercedes me app designed to help find and recover stolen vehicles. The solution builds on prior collaboration between IBM and Daimler, Mercedes’ parent company, to develop connected car services such as “ready to.”

According to National Insurance Crime Bureau, a U.S. industry membership organization, car thefts saw a 9.2 percent increase in 2020. Digital, connected car services can offer a solution to help address this risk and enhance the potential for law enforcement to recover lost or stolen vehicles.

Built into the Mercedes me App, the “Urban Guard – Stolen Vehicle Help” service is designed to help customers and law enforcement track and recover stolen vehicles. Given the importance of speed in the event of a theft, the “Stolen Vehicle Help” service collects relevant vehicle and customer data that can help law enforcement identify and recover a vehicle. This data, along with the vehicle position data is then shared with law enforcement via a service partner which is authorized to communicate with world-wide police stations.

In close collaboration, IBM Global Business Services and Mercedes together analysed and defined the end-to-end process: From the front-end customer experience in the event of a theft, to the process of securely sharing the live data and the backend processing.

IBM Global Business Services developed the back-end using cloud-native open-source technologies, such as the Red Hat build of Quarkus, to achieve high-speed performance. As implementation partner, IBM Global Business Services delivers the technical interaction between the various involved parties and existing systems, such as customer data APIs and call center tools.

“Increasingly, consumers expect and value digital, connected services equally to the drive performance of the vehicle, meaning connected car experiences are as important as horsepower or handling,” said Juergen Braun, Vice President and Industry Leader Industrial, Automotive IBM DACH. “Developing connected car services that help safeguard the owner’s investment is a meaningful way for Mercedes to deepen its relationship with its customers, as well as differentiate itself.”

The “Urban Guard – Stolen Vehicle Help” service was initially made available to European customers in November 2020. Following effective recovery efforts, the service is now available to eligible customers in select countries in North America and Asia Pacific.

IBM Announces New Innovations and Insights using AI and Cloud technology for 2021 US Open, Enabling Fans to Be More Informed, Engaged During Tennis Grand Slam®

FLUSHING, N.Y., Aug. 27, 2021 — IBM, the digital partner of the US Open, announced today new fan experiences leveraging artificial intelligence (AI) and hybrid cloud to empower millions of fans around the world with player and match insights so they can experience the iconic tennis Grand Slam in new ways.

Experience the interactive Multichannel News Release here: https://www.multivu.com/players/English/8668658-ibm-usta-power-rankings-with-watson-2021-us-open/

Innovating the Fan Experience

IBM is helping to enhance the US Open digital experience by using AI to keep fans more informed about the players and matches with real-time rankings and insights on the US Open app and USOpen.org. The tournament’s new IBM Power Rankings with Watson and Match Insights with Watson run on IBM Cloud with Red Hat OpenShift, and use AI and natural language processing (NLP) to analyze data and offer key insights ahead of each of the tournament’s 254 singles matches. IBM Power Rankings with Watson and Match Insights with Watson will also be integrated into the tournament broadcast on ESPN, and in the United States Tennis Association’s (USTA), daily show, “The Changeover.”

  • IBM Power Rankings with Watson: Launched at the 2021 Wimbledon Championship, IBM Power Rankings with Watson are AI-powered daily rankings of player momentum that will be used at the US Open for the first time this year. The typical tennis tour ranking systems use 52 weeks of historical data to quantify player performance. IBM Power Rankings takes this further by focusing on a player’s most recent history. It combines advanced statistical analysis, Watson Discovery’s NLP capabilities and the secured and open IBM Cloud to analyze player performance data; mine media commentary; measure player momentum; and, highlight it’s determination of the most compelling matchups. The IBM Power Rankings Leaderboard will be first posted on the Friday before the tournament, and then will be updated daily during the tournament.
  • Match Insights with Watson: Match Insights with Watson uses Watson Discovery to create AI-generated fact sheets to help fans quickly get up to speed ahead of every singles match during the tournament. First launched in 2020, Match Insights with Watson is enhanced with updated features including “In the Media,” to extract key insights about each player from news sources, and “By the Numbers,” which uses natural language generation (NLG) to translate historical statistics into sentences and then uses IBM Decision Optimization for Watson Studio to help select which insights to display to fans.
  • New Features: IBM Power Rankings and Match Insights can also help fans better understand what the data is saying about players ahead of upcoming matches with new features including “Likelihood to Win,” “Ones to Watch,” and “Upset Alerts”:
    • Likelihood to Win (L2W): A confidence value, expressed in percentages, assigned to each singles match player toward the likelihood that they will win the match.
    • Ones to Watch: A pre-tournament perspective of players where the IBM Power Ranking is five or more positions higher than their respective tour rank.
      • Notably, Ones to Watch was tested earlier this year during Wimbledon. Using IBM Watson, the solution identified Matteo Berrettini as a One to Watch, and he made the tournament’s final.
    • Upset Alerts: Matches identified as “Upset Alerts” are when the IBM Power Rankings favor an underdog, as defined by the tour ranks, to win based on a higher L2W.

The work that IBM does with the USTA for the US Open — including digital fan experiences, cyber security, digital property support and more — is built on a hybrid cloud infrastructure that includes IBM Cloud, Watson for Cyber Security, and IBM Watson’s enterprise-grade AI capabilities. These are the same technologies IBM is using to digitally transform clients in a variety of industries around the world.

US Open Fantasy Tennis

New this year, the US Open is also launching US Open Fantasy Tennis on USOpen.org, which will include IBM Power Rankings and insights using IBM Watson Discovery. US Open Fantasy Tennis, the first-ever fantasy experience for this tennis Grand Slam, gives sports fans the opportunity to create a fantasy team of tennis pros that they can follow throughout the two-week tournament. US Open Fantasy Tennis will be enriched with Match Insights to help users make the most informed fantasy selections for their teams. Match Insights will be available within the US Open Fantasy Tennis interface to help users select a fantasy roster of four men and four women. The data from IBM Power Rankings and Match Insights will change throughout the tournament, giving users a chance to reevaluate their roster during the pre-determined redemption period, before the fourth round of the tournament. In the game, US Open Fantasy players will receive points every time their selected tennis players win a match (100 pts), serve an ace (two pts each), and break a serve (five pts each).

US Open Fantasy Tennis with IBM Match Insights

Engaging Fans Around the World

“Our partnership with IBM enables us to offer advanced data-driven insights to millions of fans worldwide watching or attending the tournament,” said Kirsten Corio, Managing Director, Ticketing, Hospitality and Digital Strategy, USTA. “Behind the scenes, IBM Cloud allows us to have the flexibility and security to power our remote operations, innovate new features year over year, and ensure that the US Open Digital Properties run flawlessly to deliver the tournament to the world.”

A recent IBM Institute for Business Value survey1 of over 2,600 US adults highlighted how the COVID-19 pandemic has significantly changed consumer preferences of the fan experience during sports. Two times more US adults surveyed report watching traditional sports on digital platforms during the pandemic (84%) compared to pre-pandemic (41%), and 60% of US adults surveyed reported technologies like AI and cloud computing make sports more engaging to watch for fans.

“Since last year’s entirely virtual tournament we’ve learned even more about what fans are looking for and how technology can help execute a tournament of this scale,” said Noah Syken, Vice President of Sports & Entertainment Partnerships, IBM. “We’re excited to bring that insight into our continued partnership with the USTA, and to help leverage our AI and cloud expertise to make the tournament more engaging for fans via the digital platforms and their new fan experiences, and the behind-the-scenes technology that helps enable the tournament.”

Arthur Ashe Stadium

Driven by the Hybrid Cloud

For 30 years, IBM has been the Official Technology Partner of the US Open. IBM designs and develops the US Open app and website, including fan experiences that help engage with fans globally throughout the tournament. Similar to previous years, the US Open’s digital properties run on a combination of on-premises, public, and private clouds, and pull from a variety of data sources and APIs. IBM uses this hybrid cloud approach to collect, integrate, and distribute data and applications across multiple clouds while seamlessly handling a variety of different workloads. This year’s innovative solutions were built on IBM Cloud, and containerized using Red Hat OpenShift. The flexibility of the cloud allows for rapid innovation each year, as the IBM developers building these solutions are able to write code for new features once, and deploy them in the many USTA environments.

As experiences have increasingly shifted online during the pandemic, a hybrid cloud architecture gave the US Open’s digital operation the flexibility it needed for ongoing remote work while maintaining productivity and certified to the highest commercial level of data security2. Due to the ongoing pandemic and lessons learned from the 2020 US Open, the tournament’s digital and content teams are operating with a combination of on and off-site team members. A hybrid cloud architecture enables remote operations to function with resiliency, scalability and speed.

American Council on Education Validates IBM Apprenticeship Program, Recommends College Credit to Participants

ARMONK, N.Y., Aug. 19, 2021 — Today, IBM announced that its 21st century apprenticeship program has earned official recognition from the American Council on Education (ACE) which, for the first time, will allow IBM apprentices to translate their 12 months of on-the-job training for up to 45 college credits, or roughly three semesters of college coursework, from participating academic institutions.

IBM’s technical apprenticeship in software engineering will allow past, current and future IBM apprentices to apply their credits at participating two and four-year institutions across the country. This offers a unique opportunity for apprentices to fast-track their progression toward an associate’s or bachelor’s degree in pursuit of their career goals.

Earlier this year, ACE launched its Apprenticeship Pathways project, in partnership with the Charles Koch Foundation, to expand the range of alternative educational experiences eligible for college credit and better leverage the impact of high-quality apprenticeships. As a result, IBM’s software engineering apprenticeship will be represented in ACE-endorsed badges and transcripts on the Credly Acclaim platform, which translates learners’ knowledge, skills, and achievements into digital credentials.

“Amid the pandemic, industry leaders nationwide are rethinking their approach towards education, skills training and hiring. Apprenticeships have become an increasingly critical element in the country’s skills portfolio because they can rapidly provide more people with access to new career opportunities, all while continuing to earn a paycheck,” said Kelli Jordan, Director of skills, career and performance at IBM. “This validation by ACE reaffirms the impact of IBM’s apprenticeship model and its ability to provide an opportunity to learn in-demand technical skills that can lead to some of technology’s fastest growing careers without taking on student debt or taking time away from the workplace.”

To date, IBM has trained nearly 1,000 apprentices across 17 states and 30 cities through its earn-while-you learn model. Their learning spans 25 apprenticeship career tracks, and the company also has made expanded access to apprenticeship a hallmark of its public policy advocacy, supporting, for example, Congressional passage of The National Apprenticeship Act.

ACE, through its Learning Evaluations program, seeks to facilitate seamless pathways for learners, schools and employers to intersect – creating economic mobility and a skilled workforce. The ACE-endorsed badges and transcripts are designed to allow learners to easily transition between work and postsecondary education while retaining a record of all their learned skills.

“We are proud to validate programs like IBM’s Software Engineering Apprenticeship, which provide opportunities for underserved student populations to improve their economic mobility through postsecondary education and professional advancement,” said Michele Spires, executive director for Learning Evaluations at ACE. “This program empowers students to further their education while helping colleges and universities grow and diversify their student body.”

According to the World Economic Forum, closing the global skills gap could add US$11.5 trillion to the global GDP by 2028, but education and training systems need to keep pace with market demands. The ACE Software Engineer Apprenticeship validation can help support this future of work by allowing learners to leverage their skills across every available channel, and help them achieve their goals.

About ACE
The American Council on Education (ACE) is a membership organization that mobilizes the higher education community to shape effective public policy and foster innovative, high-quality practice. As the major coordinating body for the nation’s colleges and universities, our strength lies in our diverse membership of more than 1,700 colleges and universities, related associations, and other organizations in America and abroad. ACE is the only major higher education association to represent all types of U.S. accredited, degree-granting institutions: two-year and four-year, public and private. Our members educate two out of every three students in all accredited, degree-granting U.S. institutions.

IBM and Black & Veatch Collaborate on AI-Driven Monitoring Solutions

Predictive asset monitoring and digital twins to help improve industrial asset reliability, lifespan and performance

ARMONK, N.Y. and OVERLAND PARK, Kan., Aug. 3, 2021 — IBM and Black & Veatch today announced a collaboration to jointly market Asset Performance Management (APM) solutions, including remote monitoring technologies that combine near real-time data analytics with artificial intelligence to help customers keep equipment and assets running at peak performance and reliability.

The companies are collaborating on solutions combining Black & Veatch Asset Management Services (AMS) and digital analytics with IBM Maximo Application Suite. These solutions are designed to help organizations support more resilient operations for industrial, energy and utilities assets. Black & Veatch operates four monitoring and diagnostics centers and has vast experience with near real-time, detection and analysis of emerging problems by running thousands of models and scenarios to predict changes in asset performance. IBM Maximo Application Suite’s Assist, Monitor, Health, Predict and Visual Inspection capabilities aim to integrate Black & Veatch monitoring and diagnostics expertise and data analytics with maintenance management to bring them into the field where the insights can be applied.

The two companies are also planning to expand the IBM Digital Twin Exchange using Black & Veatch’s digital twin asset models. “Digital twins will be a necessary part of the industrial sector’s digital future because of the detailed understanding they provide and expert analysis they enable for complex assets,” said Dave Brill, Vice President and Director of Asset Management Services with Black & Veatch. “The IBM Digital Twin Exchange can make this level of understanding more accessible by connecting customers in asset-intensive industries and in need of digital twins with members of IBM’s rapidly growing partner ecosystem that can share their models. As part of this collaboration, Black & Veatch plans to develop digital twin asset models to sell through the Digital Twin Exchange, expanding the library’s inventory.”

Faced with aging equipment, tightening budgets, increased regulation and rapidly changing market dynamics, operators and engineers require increased visibility into their equipment performance and asset conditions. Remote monitoring technology can help organizations understand their assets better by providing a near real-time view of operations. Once data is collected, it can enable both predictive and conditions-based maintenance, where problems are proactively corrected before they escalate into system breakdown, in an effort to limit downtime and maximize productivity.

As assets and facilities continue to evolve and the volume of data they generate grows, knowing how to effectively manage and use this information is a major challenge for many organizations. As a result, the dashboards used for monitoring data can be overwhelming and have so many alerts that important ones may be ignored. AI and machine learning can help bridge that gap and reduce this “alarm fatigue” by sorting through the thousands of incoming datapoints, so organizations can prioritize alerts and decisively plan their actions. This collaboration combines IBM’s software, artificial intelligence and machine learning expertise with Black & Veatch’s engineering expertise to offer solutions that can help reduce thousands of incoming data points to a handful of actionable escalations by making predictions and then screening and diagnosing alerts. With more than 20 years of experience in near real-time data analytics, Black & Veatch provides a deep understanding of how facilities and systems operate, and its expertise and models are used to train IBM’s AI to help detect anomalies and support monitoring at scale.

“Organizations in every industry need to figure out how to use the vast amounts of data generated within their own systems,” said Kareem Yusuf, IBM General Manager AI Applications and Blockchain. “Monitoring insights that combine AI and machine learning technology with deep industry expertise can help organizations make better sense of their data and use it to manage their assets better. IBM and Black & Veatch are collaborating to deliver insights that can be applied to improve the performance of assets and extend their lifespans.”

Black and Veatch is part of IBM’s partner ecosystem helping unlock the value of Industry 4.0 by accelerating the adoption of open hybrid cloud and artificial intelligence for clients in essential industries such as manufacturing, energy, retail, and smart cities. IBM’s partner ecosystem is designed to fuel hybrid cloud environments by helping clients manage and modernize workloads from the mainframe to the edge and everything in between with Red Hat OpenShift, a leading enterprise Kubernetes platform.

About Black & Veatch
Black & Veatch is an employee-owned global engineering, procurement, consulting and construction company with a more than 100-year track record of innovation in sustainable infrastructure. Since 1915, we have helped our clients improve the lives of people around the world by addressing the resilience and reliability of our most important infrastructure assets. Our revenues in 2020 exceeded US$3.0 billion. Follow us on www.bv.com and on social media.

IBM Report: Cost of a Data Breach Hits Record High During Pandemic

– Data breaches cost surveyed companies $4.24 million per incident on average; highest in 17-year report history
– Adoption of AI, hybrid cloud, and zero trust approach lowered data breach costs

CAMBRIDGE, Mass., July 28, 2021 — IBM Security today announced the results of a global study which found that data breaches now cost surveyed companies $4.24 million per incident on average – the highest cost in the 17-year history of the report. Based on in-depth analysis of real-world data breaches experienced by over 500 organizations, the study suggests that security incidents became more costly and harder to contain due to drastic operational shifts during the pandemic, with costs rising 10% compared to the prior year.

Businesses were forced to quickly adapt their technology approaches last year, with many companies encouraging or requiring employees to work from home, and 60% of organizations moving further into cloud-based activities during the pandemic.1 The new findings released today suggest that security may have lagged behind these rapid IT changes, hindering organizations’ ability to respond to data breaches.

The annual Cost of a Data Breach Report, conducted by Ponemon Institute and sponsored and analyzed by IBM Security, identified the following trends amongst the organizations studied:

  • Remote work impact: The rapid shift to remote operations during the pandemic appears to have led to more expensive data breaches. Breaches cost over $1 million more on average when remote work was indicated as a factor in the event, compared to those in this group without this factor ($4.96 vs. $3.89 million.)2
  • Healthcare breach costs surged: Industries that faced huge operational changes during the pandemic (healthcare, retail, hospitality, and consumer manufacturing/distribution) also experienced a substantial increase in data breach costs year over year. Healthcare breaches cost the most by far, at $9.23 million per incident – a $2 million increase over the previous year.
  • Compromised credentials led to compromised data: Stolen user credentials were the most common root cause of breaches in the study. At the same time, customer personal data (such as name, email, password) was the most common type of information exposed in data breaches – with 44% of breaches including this type of data. The combination of these factors could cause a spiral effect, with breaches of username/passwords providing attackers with leverage for additional future data breaches.
  • Modern approaches reduced costs: The adoption of AI, security analytics, and encryption were the top three mitigating factors shown to reduce the cost of a breach, saving companies between $1.25 million and $1.49 million compared to those who did not have significant usage of these tools. For cloud-based data breaches studied, organizations that had implemented a hybrid cloud approach had lower data breach costs ($3.61m) than those who had a primarily public cloud ($4.80m) or primarily private cloud approach ($4.55m).

“Higher data breach costs are yet another added expense for businesses in the wake of rapid technology shifts during the pandemic,” said Chris McCurdy, Vice President and General Manager, IBM Security. “While data breach costs reached a record high over the past year, the report also showed positive signs about the impact of modern security tactics, such as AI, automation and the adoption of a zero trust approach – which may pay off in reducing the cost of these incidents further down the line.”

Impact of Remote Work and Shift to Cloud on Data Breaches
With society leaning more heavily on digital interactions during the pandemic, companies embraced remote work and cloud as they shifted to accommodate this increasingly online world. The report found that these factors had a significant impact on data breach response. Nearly 20% of organizations studied reported that remote work was a factor in the data breach, and these breaches ended up costing companies $4.96 million (nearly 15% more than the average breach).

Companies in the study that experienced a breach during a cloud migration project had 18.8% higher cost than average. However, the study also found that those who were further along in their overall cloud modernization strategy (“mature” stage) were able to detect and respond to incidents more effectively – 77 days faster on average than those who were in early-stage adoption. Additionally, for cloud-based data breaches studied, companies that had implemented a hybrid cloud approach had lower data breach costs ($3.61m) than those who had a primarily public cloud ($4.80m) or primarily private cloud approach ($4.55m).

Compromised Credentials a Growing Risk
The report also shed light on a growing problem in which consumer data (including credentials) is being compromised in data breaches, which can then be used to propagate further attacks. With 82% of individuals surveyed admitting they reuse passwords across accounts, compromised credentials represent both a leading cause and effect of data breaches, creating a compounding risk for businesses.

  • Personal Data Exposed: Nearly half (44%) of the breaches analyzed exposed customer personal data, such as name, email, password, or even healthcare data – representing the most common type of breached record in the report.
  • Customer PII Most Costly: The loss of customer personal identifiable information (PII) was also the most expensive compared to other types of data ($180 per lost or stolen record vs $161 for overall per record average).
  • Most Common Attack Method: Compromised user credentials were the most common method used as an entry point by attackers, representing 20% of breaches studied.
  • Longer to Detect & Contain: Breaches resulting from compromised credentials took the longest to detect – taking an average of 250 days to identify (vs. 212 for the average breach.)

Businesses That Modernized Had Lower Breach Costs
While certain IT shifts during the pandemic increased data breach costs, organizations who said they did not implement any digital transformation projects in order to modernize their business operations during the pandemic actually incurred higher data breach costs. The cost of a breach was $750,000 higher than average at organizations that had not undergone any digital transformation due to COVID-19 (16.6% higher than the average).

Companies studied that adopted a zero trust security approach were better positioned to deal with data breaches. This approach operates on the assumption that user identities or the network itself may already be compromised, and instead relies on AI and analytics to continuously validate connections between users, data and resources. Organizations with a mature zero trust strategy had an average data breach cost of $3.28 million – which was $1.76 million lower than those who had not deployed this approach at all.

The report also found that more companies were deploying security automation compared to prior years, leading to significant cost savings. Around 65% of companies surveyed reported they were partially or fully deploying automation within their security environments, compared to 52% two years ago. Those organizations with a “fully deployed” security automation strategy had an average breach cost of $2.90 million – whereas those with no automation experienced more than double that cost at $6.71 million.

Investments in incident response teams and plans also reduced data breach costs amongst those studied. Companies with an incident response team that also tested their incident response plan had an average breach cost of $3.25 million, while those that had neither in place experienced an average cost of $5.71 million (representing a 54.9% difference.)

Additional findings from the 2021 report include:

  • Time to respond: The average time to detect and contain a data breach was 287 days (212 to detect, 75 to contain) – which is one week longer than the prior year report.
  • Mega breaches: Average cost of a mega breach was $401 million, for breaches between 50 million and 65 million records.3 This is nearly 100x more expensive than the majority of breaches studied in the report (which ranged from 1,000-100,000 records.)
  • By industry: Data breaches in healthcare were most expensive by industry ($9.23m), followed by the financial sector ($5.72m) and pharmaceuticals ($5.04m). While lower in overall costs, retail, media, hospitality and public sector experienced a large increase in costs vs. the prior year.
  • By country/region: The US had the most expensive data breaches at $9.05 million per incident, followed by Middle East ($6.93m) and Canada ($5.4m).

Methodology and Additional Data Breach Statistics
The 2021 Cost of a Data Breach Report from IBM Security and Ponemon Institute is based on in-depth analysis of real-world data breaches of 100,000 records or less, experienced by over 500 organizations worldwide between May 2020 and March 2021. The report takes into account hundreds of cost factors involved in data breach incidents, from legal, regulatory and technical activities to loss of brand equity, customers, and employee productivity.

IBM and the University of Tokyo Unveil Japan’s Most Powerful Quantum Computer

An IBM Quantum System One will serve Japan’s growing quantum community in industrial and scientific research
IBM leads the development of a global quantum ecosystem with IBM Quantum System One systems on three continents
TOKYO, July 26, 2021 — IBM and the University of Tokyo today unveiled Japan’s most powerful quantum computer as part of their ongoing collaboration to advance Japan’s exploration of quantum science, business and education.

The IBM Quantum System One is now operational for researchers at both scientific institutions and businesses in Japan, with access administered by the University of Tokyo. The IBM Quantum System One offers users access to repeatable and predictable performance from high-quality qubits and high precision control electronics, with quantum resources tightly coupled with classical processing so that users can securely run algorithms requiring repetition of quantum circuits on the cloud. For more details on the latest advances in IBM’s quantum computation, please go to https://research.ibm.com/blog/120x-quantum-speedup

In 2020, IBM and the University of Tokyo launched the Quantum Innovation Initiative Consortium, with the goal of strategically accelerating quantum computing research and development activities in Japan by bringing together academic talent from across the country’s universities and prominent research associations and large-scale industry. Besides IBM and the University of Tokyo, members include DIC, Hitachi, JSR, Keio University, Mitsubishi Chemical, Mizuho, MUFG, Sony, Sumitomo Mitsui Trust Bank, Toshiba, Toyota, and Yokogawa. The QIIC followed the formation of the Japan-IBM Quantum Partnership by IBM and the University of Tokyo in 2019.

It is the second system to be built outside the United States, following the recent unveiling of an IBM Quantum System One in Germany, administered by Fraunhofer Geselleschaft, Germany’s premier scientific research institution.

“IBM is committed to the growth of the global quantum ecosystem and fostering collaboration between different research communities,” said Dr. Dario Gil, Senior Vice President and Director of IBM Research. “As part of this global effort, I am proud to be unveiling Japan’s most powerful quantum computer and excited to see the contributions to research that will be made by Japan’s world-class academic, private sector and government institutions. Together, we can take major steps to accelerate scientific progress in a variety of fields.”

“In the rapidly changing field of quantum technology, it is extremely important not only to develop quantum technology-related elements and systems, but also to foster the next generation of human resources in order to achieve advanced social implementation on a global scale,” said Teruo Fujii, President of the University of Tokyo.  “Our university has a broad base of research talents and has been always promoting high-level quantum education from the undergraduate level. Now, we will further refine the development of the next generation of quantum native skillsets by utilizing IBM Quantum System One.”

In addition to the installation of the IBM Quantum System One devices in Germany and Japan, in the last year IBM has announced recent partnerships with the Cleveland Clinic, the UK’s Science and Technologies Facilities Council and the University of Illinois Urbana-Champaign, all of which include a focus on quantum information science and technology.

IBM is a leader in the business and research and development of quantum computing. Through scientific research, geographic expansion and partnerships with academic, government and private sector players, IBM Quantum is helping advance the industry and develop a skilled quantum workforce worldwide. To learn more about IBM Quantum, visit https://www.ibm.com/quantum-computing/.

Bangalore International Airport Limited Partners with IBM for Digital and IT Transformation

– 10-Year agreement to create an “Airport in a Box” platform, which transforms technology, operations and customer experience
– IBM Hybrid Cloud capabilities, Red Hat Automation and Kyndryl managed infrastructure services to help BIAL improve productivity, automate IT and reduce costs

ARMONK, N.Y. and BENGALURU, India, July 21, 2021 — IBM and Bangalore International Airport Limited — operator of Kempegowda International Airport Bengaluru — today announced a ten-year agreement under which IBM and Kyndryl will provide best of breed IT solutions to create a new “Airport in a Box” platform that will support transforming the end-to-end travel experience for passengers at BLR Airport.

As one of the fastest-growing airports in the world, BLR Airport needed a nimble, scalable and cost-competitive technology and operations environment that can increase its agility and operational flexibility to handle future growth in passenger traffic. To achieve this goal, BIAL has selected IBM Global Business Services, IBM hybrid cloud capabilities and Kyndryl, the new, independent company that will be created following the separation of IBM’s Managed Infrastructure Services business, to design and implement a next generation architecture with robust and dynamic delivery model. One that is highly efficient, secure, and will enable a seamless travel experience for its passengers. The new platform will also enable BIAL to improve employee productivity, better utilization of IT assets, reduce costs through streamlined inventory control and improved incident management.

The state-of-the-art platform IBM is developing to support BIAL’s business growth will be enabled by a comprehensive set of IBM technology and services, enabled by an open hybrid cloud approach from IBM and supported Red Hat Ansible Automation. The platform also will generate AI-powered insights from IBM Maximo enterprise asset management technology to optimize inventory management and total cost of ownership.

IBM and BIAL will work to ensure that the platform supports BIAL’s commitment to sustainability and the community at large. BIAL recently achieved its goal of net energy neutral status in the financial year 2020-21, consuming energy from renewable sources.

Once the platform is fully operational and enhancing the travel experience for millions of airport passengers, IBM and BIAL plan to explore opportunities to advance the “Airport in a Box” platform as a cornerstone of innovation and transformation for the global travel and transportation industry.

“We are excited to partner with IBM as part of our vision to make BLR Airport the Smart Airport– a digitalized, seamlessly connected, intuitive airport,” said Mr. Hari Marar, MD & CEO, BIAL. “BLR Airport is a pioneer and leader of change in the Indian aviation industry. Our aim is to introduce more digitally advanced, innovative services and products at BIAL to ensure that the passengers and partners have the advantage of future forward technologies, in a seamless operating environment,” Mr. Marar added.

“This long-term project capitalizes on our proven ability to deliver a combination of advanced technologies and services that enable the world’s leading travel and transportation companies to innovate and transform their businesses,” said Mark Foster, Senior Vice President, IBM Services and IBM Global Business Services. “IBM Global Business Services and Kyndryl will apply our expertise in hybrid cloud and building business platforms to help BIAL innovate, improve its operational efficiency and deliver exceptional experiences to its growing passenger base.”

IBM works with more than 150 airports globally and has a long history of helping airports, airlines and the aviation industry worldwide to innovate and transform and was named the World’s Leading Airport Travel Technology Provider 2020.

IBM to Acquire Premier Hybrid Cloud Consulting Firm

BoxBoat Boosts Container and Kubernetes Strategy and Implementation Services Capability

ARMONK, N.Y., July 8, 2021 — IBM today announced plans to acquire BoxBoat Technologies, a premier DevOps consultancy and enterprise Kubernetes certified service provider. BoxBoat will extend IBM’s container strategy and implementation services portfolio to further advance IBM’s hybrid cloud strategy and accelerate Red Hat OpenShift adoption globally.

“Our clients require a cloud architecture that allows them to operate across a traditional IT environment, private cloud and public clouds. That’s at the heart of our hybrid cloud approach,” said John Granger, Senior Vice President, Hybrid Cloud Services at IBM. “No cloud modernization project can succeed without a containerization strategy, and BoxBoat is at the forefront of container services innovation.”

Founded in 2016 and headquartered in Bethesda, Maryland, BoxBoat helps clients establish containers and Kubernetes as core enablers for cloud solutions. Its track record of delivering complex cloud consulting projects includes advising many Fortune 100 and government clients on industry best practices, modernizing existing DevOps solutions, and containerizing mission critical workloads.

Reflecting IBM’s strong commitment to clients’ successful journey to cloud, BoxBoat builds on IBM’s ongoing investment in hybrid cloud services and driving growth within the $200 billion cloud professional services market.1 This news follows IBM’s acquisition of leading cloud services firms – Nordcloud and Taos – which closed in the first quarter of 2021 and significantly expanded IBM’s multicloud transformation, management expertise and capabilities.

Kubernetes and Containers Are Leading Drivers of Digital Transformation
Containers and Kubernetes are two of the leading drivers of enterprise digital transformation. Software application containerization makes life easier for developers by further abstracting computing infrastructure, and adoption of enterprise container platforms is on the rise. By 2025, more than 85 percent of global organizations will be running containerized applications in production, which is a significant increase from fewer than 35 percent in 2019.2 At the same time, Kubernetes — open source software for deploying and managing those containers — is rapidly becoming the preferred way to build digital services at scale and across clouds. The StackRox “State of Container and Kubernetes Security” Fall 2020 report found that 91 percent of organizations are leveraging Kubernetes to orchestrate containers, and 75 percent of organizations are actively using Kubernetes in production.

BoxBoat will join IBM Global Business Services’ fast-growing Hybrid Cloud Services business, enhancing IBM’s capacity to meet rising client demand for container strategy and the critical people and process components of the cloud transformation journey. BoxBoat delivers a full suite of services that include customized strategies for Kubernetes and Enterprise Container Platform adoption, application containerization, DevSecOps, training and enablement. BoxBoat guides enterprises on the right tooling, business strategy, workflows and processes to meet their DevOps goals.

“We founded BoxBoat on the idea that containers and DevOps would become an industry standard with the potential to transform enterprise IT with lightning fast application deployment workflows,” said Tim Hohman, CEO and Co-Founder of BoxBoat. “Joining IBM will allow us to realize a shared vision of helping clients innovate by successfully deploying container-based applications on-premise and to the cloud.”

BoxBoat’s team is comprised of highly skilled engineers with an average of nine years of industry experience, active open source contributors, Kubernetes Admins, Kubernetes Application Developers, and automation experts. Their highly skilled workforce holds extensive cloud ecosystem certifications in Amazon Web Services, Docker, GitLab, Google Cloud Platform, Hashicorp, Kubernetes, and Microsoft Azure technologies.

The company also holds partnerships with Amazon Web Services, Microsoft Azure and Google Cloud Platform. BoxBoat was also the first GitLab Certified Professional Services Partner.

The transaction is subject to customary closing conditions. It is expected to close this quarter.

Schlumberger and IBM Announce Hybrid Cloud Enterprise Data Management Solution for Energy Sector

First hybrid cloud solution for the OSDUTM Data Platform—the industry standard for energy data—is ready for customer deployment

LONDON and ARMONK, N.Y., June 29, 2021—Schlumberger and IBM announced today the industry’s first commercial hybrid cloud Enterprise Data Management Solution for the OSDU Data Platform. The hybrid cloud offering is designed to expand access to customers globally—including those in locations where data residency requirements and local regulations may affect the use of global public cloud—and is engineered to reduce time for analysis and accelerate decision-making, with all workflow data available in one place.

This solution will provide energy operators with full interoperability, making their data accessible by any application within their exploration to production (E&P) environment through the OSDU common data standard to enable easy sharing of information between teams. This data solution is engineered to minimize the time for data transfers between applications to deliver reduced costs as well as enabling improved decision making.

“As momentum grows for the OSDU Data Platform, we are offering the industry’s first commercial hybrid cloud Enterprise Data Management Solution to leverage its advanced capabilities to help customers in all regions make faster decisions and optimize operational efficiency,” said Rajeev Sonthalia, president Digital & Integration, Schlumberger. “Our solution was developed to accelerate digitalization for all by enabling data to be connected and managed at an unprecedented scale, empowering AI and data analytics workflows that deliver new insights for operators to help drive increased production, cost optimization, and improved business performance.”

“This collaboration is a game changer for energy operators to drive higher performance and greater efficiencies by now enabling integrated workflows and innovation using AI. The hybrid cloud solution allows clients to maintain the sovereignty of their data and also gives them options as to how they choose to leverage the solution, with the freedom to deploy on a range of infrastructures or a regional cloud provider,” said Manish Chawla, global industry managing director, energy, resources and manufacturing, IBM. “Open Data for Industries on Cloud Pak for Data is one of the key technologies which enables the OSDU solution deployment for Schlumberger.”

The collaboration builds on the work between Schlumberger and IBM to leverage the Red Hat OpenShift Container Platform for deployment of the DELFI* cognitive E&P environment in all regions, worldwide. The solution will be offered by Schlumberger; all transition and managed services will be provided by Schlumberger and IBM Services. Schlumberger is an IBM ecosystem partner, and since the initial announcement the two companies have made significant advancements to engage customers in focus regions around the world, including the Middle East.